Amersham Vale Practice - GP Patient Survey


The information below is taken from the 2019 GP Patient Survey. People registered at general practices across England were asked how easy or difficult it is for patients to see or speak to a doctor at their practice. The results for this practice are depicted below.

More detailed results from the GP Patient Survey are available from the GP Patient Survey website:

The latest results were published on 11th July 2019

FULL GP PATIENT SURVEY RESULTS

2019 Survey Highlights: 

 


96% were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

Local (CCG) average: 92%National average: 93%

100% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

Local (CCG) average: 94%National average: 95%

89% felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

Local (CCG) average: 82%National average: 86%

97% felt their needs were met during their last general practice appointment

Local (CCG) average: 93%National average: 94%

 

We are aware that accessing the GP surgery by phone needs improvement and have plans in place to achieve that, see here