Private Fees (also known as NON-NHS work)
PLEASE NOTE: WE ARE NOT CURRENTLY TAKING ON ANY NEW PRIVATE WORK (NON-NHS WORK) REQUESTS
Such as witness statements, TPH/204, D4, Passports or anything to do with housing or immigration. We also can not accept any opinion based work at this time as we do not have the capacity to fulfil any of these requests.
We are not obliged to do any private work (NON-NHS work) request as a practice as this is not part of the NHS contract. Instead we can offer you a copy of your medical records, called a SAR (Subject Access Request), which is free of charge for first time request, which you can then take to a private company to complete the neccessary work for you. For such a request, you need to put this in writing to us, please include your full name, date of birth, a mobile number and an email address when you request a SAR. This request, once consent has been received from you by medi2data/eMR (see below) will take 28 days to complete. We cannot offer any faster service. We are sorry for any inconvenience at this time.
For SAR requests, we use a third party to run this request called medi2data/eMR - on receipt of your SAR request, a member of our admin team will contact you to gain your consent and answer any of your questions before we share you records with them, or alternative, please complete the following form which will help speed up your request. Once we submit your SAR request, medi2data/eMR will contact you directly for additional consent and to answer any of your questions about their services before they proceed.
If you are not sure, please send us your request and we can review your document and let you know if we can help or not, as some forms we do have to complete still such as DWP/PIP, Fostering, some insurance claims, some DVLA forms (not all)
Private Work Requests: Information For Patients
Why am I being charged for the paperwork I have requested?
Your GP’s are contracted to work for the NHS to provide a list of medical services to NHS patients. There is a range of work which is not covered by this contract – these are called non-NHS services. Since these services are not part of the NHS contract they may not be done during the hours your GP is working for the NHS but must be done instead in the GP’s own time. GP’s have the right to charge a fee for this time. Please note any GP or the practice can refuse to do any private work at any time without reason as we are not obliged to offer this service to you.
Do I have the right to demand that my GP does this work for me?
Our GP’s will do their very utmost to assist patients with private work that is given to them. However there is no obligation on them to do it (with the exception of paperwork relating to jury service). Usually your GP will try their hardest to accommodate all requests, but they have the right to refuse.
Why is it taking so long?
Remember: your GP is busy providing medical services to patients under the NHS contract. The work you have requested has to happen in his/her own time, which may be scarce for personal or professional reasons. We will try our hardest to turn around private work as efficiently as possible, but we cannot guarantee the work will always be done as rapidly as you might hope.
Who should I ask about private work?
Speak to our reception team on 020 3474 6730 or complete an eConsult with regards to putting your request in writing. For more information request a call from Lianne who is one of the senior members of the administration team.
How much will it cost?
This is up to the GP doing the work. Our GP’s all charge reasonable fees, which reflect BMA national guidance, and the time incurred by the GP doing the work. We have a strong awareness of the financial vulnerability of many of our patients. We are here to support our patients, not profit from them. You will be contacted by a member of the team, who will inform you of the actual fees involved and you may be asked to pay these costs up front.
What types of work count as private work?
- Immigration (Home office) letters - (subject to doctor knowing you for more than 2 years as a patient)
- TPH/204 Forms (upon completion of an eye test)
- Insurance reports
- Private sick notes
- and any other written information not included in the NHS contract
Passports- Please note: that doctors are no longer permitted to complete Passport applications (Click here for more information)
- Also, we cannot confirm addresses for any patient, as when we register you we do not check for ID or Address. We also do not deal with Letters to councils for Housing, immigration or Occupational Health.
Insurance reports & medical examinations
These are not part of our NHS work and therefore a fee is normally charged in accordance with British Medical Association guidelines.
In order for the administrator to deal with your request please submit it in writing. Please contact the surgery and ask for Lianne Auguste in regards to any private work queries.
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